bobabet Casino & Sportsbook Data Care

This page describes what we collect when you use bobabet and how we keep that data protected. When you register an account, deposit funds via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or your bank, or request a withdrawal, we collect information necessary to process your request and verify your identity. We take data security seriously and have implemented industry-standard protections to safeguard your details against unauthorized access.

Our privacy commitments apply to all users of bobabet, regardless of where you access the platform from within supported jurisdictions. Your personal information—name, email, payment details, transaction records—remains encrypted at rest and in transit. We do not share your data with third parties except where required by law or where payment processors and service providers need it to complete your transactions.

This policy sets out what we collect, why, and for how long we retain it. If you have questions about how we handle your information, contact us via the channels listed at the end of this page.

What data we collect on bobabet

When you register with bobabet, we collect your name, email address, date of birth, and contact information. These details form your account profile and are used solely to manage your account and communicate with you about your activity. We also collect your payment method information—whether you use DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, or e-wallet—so we can process deposits and withdrawals. We never store your full bank card or wallet credentials; instead, we store a reference that allows our payment processors to initiate transfers on your behalf.

For account verification, we collect a government-issued ID and confirm your payment method ownership. This verification step is required before you can withdraw. We photograph or scan your ID as part of the know-your-customer (KYC) process mandated in supported jurisdictions. Once verified, your account gains withdrawal privileges, and this verification record remains on file for dispute resolution and regulatory compliance.

How we use your data

We use your information to process deposits and withdrawals, verify your identity for regulatory compliance, and manage your account. When you request a withdrawal, we validate it against your verified identity and transaction history to prevent fraud. This review typically takes one business day. We also use your data to monitor for irregular activity and flag suspected unauthorized access. If we detect unusual patterns—such as login attempts from unfamiliar locations or rapid withdrawal requests—we may pause your account temporarily and contact you to confirm the activity is legitimate.

Your transactional data helps us manage our platform and improve our payment flow. We analyze patterns across bobabet to identify which payment methods users in Jakarta, Surabaya, Bandung, and other supported regions prefer, so we can keep our deposit and withdrawal infrastructure optimized. We do not use your data for marketing unless you explicitly consent, and we do not sell your information to advertisers.

Third-party processors and data sharing

Our payment processors—the payment gateway operators who handle mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, and bank transfers—receive your payment details to complete your transactions. These processors are bound by their own privacy policies and data protection agreements. We share only the minimum data needed: your payment method type, transaction amount, and a reference ID. We do not pass your full name or ID number to payment processors unless required to do so.

We may also share anonymized, aggregated data with analytics providers to understand how our platform is used. This data contains no personal identifiers—only patterns like "payment method X was used Y times in region Z." Government authorities may compel us to disclose user information if required by law; we comply with such requests and inform you where legally permissible.

How long we keep your data

We retain your account information, verification documents, and transaction history for as long as your account remains active, plus a minimum of seven years after closure for regulatory and dispute-resolution purposes. Your ID verification documents are kept encrypted and access-controlled. Transaction logs are preserved to audit withdrawals, chargebacks, and refund requests. If you request account deletion, we remove your personal profile but keep anonymized transaction records to comply with financial regulations.

Your rights on bobabet

You have the right to access your personal data stored on bobabet. You can view your account information, transaction history, and verification status at any time by logging in. If you believe any information is inaccurate, you can request correction by contacting our support team. You also have the right to request a copy of all data we hold about you in a portable format.

• Access your account data anytime via your bobabet profile
• Request corrections to inaccurate information
• Request data portability in standard digital formats
• Close your account and request data deletion (subject to legal retention requirements)

Cookies and tracking

bobabet uses cookies to maintain your login session, remember your preferences, and track your activity on our platform. Session cookies expire when you log out. Persistent cookies may remain on your device for up to one year and help us recognize you on your next visit. We use these cookies to provide a seamless experience and to prevent fraud. You can disable cookies in your browser settings, but some bobabet features may not function properly without them.

Contact and policy updates

If you have questions about this privacy policy or how we handle your data, contact our support team via in-app chat, email, or the contact form on bobabet. We review this policy annually and update it when our practices change. We notify you of material changes by email if they affect how we use your data. Your continued use of bobabet after policy updates means you accept the new terms.